Bokkara is a travel platform offering bookings, memberships, rewards, and travel essentials.
Frequently Asked Questions
General Bokkara Questions
No, but subscribers get discounts, Bokkara Miles, insurance, and other perks.
From warehouses in the USA, China, and the Dominican Republic.
Membership fees are processed through PayPal. Store purchases can use multiple payment methods.
Yes, services are available globally.
Memberships
10% flight discounts, concierge service, basic travel insurance, priority boarding, free shipping, free returns, Bokkara Miles, and one free additional member.
$383.99 per year, billed annually.
Cancel anytime through PayPal. No refunds for unused time.
Your benefits and unused Bokkara Miles or Credits expire immediately.
Yes, one additional member is included for free.
Bokkara Miles & Rewards
Miles are travel points earned for every mile you fly with flights booked through Bokkara.
Book flights through Bokkara and earn based on actual flight distance.
Within 48 hours after completing your flight.
1 Bokkara Mile = $0.008 Bokkara Credit, added automatically to your account.
Flights, flight + accommodation bundles, or travel gear in the Bokkara Store.
No, they are linked to your account.
Yes, after 12 months. Earning new miles resets the expiration date.
They expire immediately upon cancellation.
Yes, distance for each leg is added together.
Bokkara Store
No, anyone can shop. Members get discounts and can redeem credits.
Enter your membership number at checkout.
Yes, credits are applied first, then discounts on the remaining balance.
Yes, within 14 days if unused, in original packaging, and in resellable condition.
Customers, unless the item is defective or incorrect.
Yes, within 24 hours. After that, the order will be processed and shipped.
You’ll receive a tracking link by email once it ships.
Contact support within 7 days with photos to request a replacement or refund.
Yes, they expire 12 months after being earned unless your membership remains active.
Yes, they depend on your country’s laws and are your responsibility.
Bookings
Provide your full name, membership number, and travel details to a Bokkara booking consultant.
No, all bookings are handled by Bokkara consultants.
At the time of confirmation unless stated otherwise.
Yes, they are shown before final payment.
Policies vary by airline or hotel and will be provided before confirmation.
Yes, and this will be clearly stated before you book.
Travel Insurance
Yes, basic travel insurance is included at no extra cost.
Up to $25,000 USD in Bokkara Credits.
Flight delays, cancellations, hotel stays (if flights are grounded), and rebooking.
$150 in Bokkara Credits for delays of 5 hours or more.
Bokkara will rebook you for free on the next available flight.
Bokkara covers your hotel stay until your flight is back on schedule.
No, credits are tied to your account.
Within 24-48 hours after claim approval.
Credits are held for 90 days. After that, they expire.
Delays less than five hours or missed flights due to personal error.
Claims & Refunds
Submit through your Bokkara account within 24 hours of the delay or cancellation.
Boarding pass, airline notifications, or receipts.
Miles earned from that flight are deducted from your account.
The equivalent value will be subtracted from your future earnings.
Account Management
In your Bokkara account under "Membership Info."
Keep your subscription active and continue booking through Bokkara.
Update your information in your Bokkara account before booking.
Policies & Privacy
Name, address, passport number, photo, phone, and email.
Yes, it’s stored securely and never shared with unauthorized third parties.
Yes, anytime through your Bokkara account.
Maximizing Your Membership
Book all flights through Bokkara and choose longer or multi-city trips.
Yes, look for special double-mile promotions.
Not yet. Currently, miles can only be used in the Bokkara Store.
Book through Bokkara, keep your subscription active, and redeem credits for essentials.