Bokkara Concierge Credit

At Bokkara, we believe luxury should be simple, seamless, and always within reach. That’s why we created Concierge Credit your all-access balance for personalized travel arrangements, exclusive experiences, and premium reservations.

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What Concierge Credit Can Be Used For

1

Hotel Accommodations

Reserve premium suites and executive rooms at partner hotels such as Hilton, Hyatt, Marriott, and Four Seasons — all managed by your dedicated Concierge team.
2

Restaurant Reservations

From Michelin-starred dining to private chef experiences, use your credit to secure tables and culinary events during your travels.
3

Exclusive Reservations & Requests

Book spa treatments, event access, chauffeured transfers, or even lifestyle experiences — your Concierge will make it happen.
4

Flights for Non-Members

Traveling with friends or family who aren't Bokkara members? Your Concierge Credit can cover their flight hours or arrangements, ensuring everyone enjoys the same level of service.

Why Concierge Credit Matters

Immediate Convenience

No need for separate payments — all arrangements are covered through your existing credit.

Ultimate Flexibility

Use credit whenever you choose. There are no expiration dates, rollovers, or minimum requirements.

Full Transparency

Track your credit balance directly through the Bokkara App.

Seamless Experience

From door-to-door transfers to dinner reservations — every request flows through your credit and your Concierge.

How to Add Concierge Credit

  • You can purchase or top up Concierge Credit directly through the Bokkara App at any time.

  • Your updated balance will reflect instantly in your account dashboard once your transaction is complete.

Frequently asked questions

Q1. What is Concierge Credit used for?

Concierge Credit can be used for hotel stays, restaurant bookings, airport transfers, and other personalized requests handled by your Concierge team.

Q2. Can I use Concierge Credit to book flights for others?

Yes. If you’re traveling with a friend or family member who is not a Bokkara member, you can use your Concierge Credit to book their flights or accommodations.

Q3. Does Concierge Credit expire?

No. Your Concierge Credit never expires or rolls over it remains available in your account until you choose to use it.

Q4. How do I add Concierge Credit?

You can add credit directly through the Bokkara App, under the “Concierge Credit” tab. Payments are processed securely, and your balance updates immediately.

Q5. Can Concierge Credit be refunded or transferred?

No. Concierge Credit is non-transferable and non-refundable once added. However, it remains in your account indefinitely until used.

Q6. Can I use Concierge Credit for any personal or non-travel request?

Concierge Credit can only be used for reservations and services directly handled by Bokkara’s Concierge team — including travel, dining, and hospitality-related arrangements.