What Is
ClubCoverage is an exclusive membership benefit that provides travel assistance during qualifying travel disruptions. It does not replace the responsibilities of airlines, hotels, or other travel providers. Instead, it serves as an additional layer of support, giving members someone to turn to when they need guidance beyond what their travel provider can immediately offer. Whether you're waiting for an airline representative, dealing with a hotel reservation issue, or trying to understand what to do after a baggage delay, Bokkara's travel assistance team is ready to help you navigate the situation. Our goal isn't to replace your travel provider, it's to help you move forward with confidence.
How ClubCoverage Works
A structured support system that guides you step-by-step through qualifying travel disruptions with clarity and assistance when you need it.
A Travel Disruption Occurs
A qualifying disruption affects your trip, such as flight cancellations, accommodation issues, or baggage delays.
Contact Your Travel Provider
Your airline or hotel should always be your first point of contact as they are responsible for their own services.
Contact Bokkara
If needed, our team reviews your case, explains your options, and determines how ClubCoverage may assist.
We Help You Navigate Next Steps
- Travel guidance and coordination
- Alternative booking support
- Documentation assistance
- Understanding your options
- Case-by-case travel solutions
Continue Your Journey
Our mission is to reduce disruption stress so you can continue traveling with minimal interruption.
✨ ClubPoints Powered Assistance
ClubPoints can be applied toward approved travel solutions depending on eligibility and disruption type.
Assistance Services Just For You
Flight Assistance
Helping members navigate qualifying flight-related disruptions such as cancellations, delays, missed connections, and airline schedule changes.
Stay Assistance
Helping members navigate qualifying accommodation-related disruptions, including hotel cancellations, overbookings, property closures, and reservation issues.
Baggage Assistance
Helping members navigate qualifying baggage-related disruptions, including delayed baggage, lost baggage, and access to emergency essentials assistance through available ClubPoints.
Travel Is Unpredictable. Support Shouldn't Be.
Unexpected travel disruptions are a part of modern travel, but facing them alone doesn't have to be.
With ClubCoverage, you'll always have access to a team that's committed to helping you navigate qualifying travel disruptions with guidance, coordination, and practical support when you need it most.
Because sometimes the most valuable part of your journey isn't just where you're going, it's knowing someone is there to help if your plans take an unexpected turn.
ClubCoverage™
Helping Members Navigate Travel Disruptions With Confidence.
ClubCoverage is a travel assistance program available to eligible Bokkara members. It is not travel insurance and does not replace the responsibilities of airlines, hotels, or other travel providers. Assistance is subject to eligibility requirements, available ClubPoints, vendor availability, verification, and applicable program terms and conditions.