Frequently Asked Questions
1. What is ClubMiles?
ClubMiles is Bokkara's travel rewards program that rewards members for eligible travel activity. Members earn travel miles from qualifying bookings, which are tracked and converted into rewards within the Bokkara membership ecosystem.
2. How does ClubMiles work?
ClubMiles tracks eligible travel activity completed through qualifying Bokkara bookings. Once travel is completed and verified, eligible miles are calculated and applied to the member's ClubMiles account according to the program's earning structure.
3. Who can participate in ClubMiles?
ClubMiles is available to active Bokkara members whose accounts are in good standing. Both Individual and Corporate members are eligible to participate.
4. Which travel bookings qualify for ClubMiles?
Eligible flights, hotel stays, car rentals, vacation packages, and other qualifying travel products booked through Bokkara may earn ClubMiles.
5. Can I earn ClubMiles on any airline?
Yes. ClubMiles is designed to reward eligible airline travel regardless of the airline selected, provided the booking qualifies under Bokkara's program requirements.
6. Can I earn ClubMiles on hotel bookings?
Yes. Eligible hotel reservations booked through Bokkara may generate ClubMiles once the stay has been completed and verified.
7. Can I earn ClubMiles on car rentals?
Yes. Eligible car rental reservations booked through Bokkara may qualify for ClubMiles earnings after the rental period has been completed.
8. Do I earn ClubMiles on domestic and international travel?
Yes. Eligible domestic, regional, and international travel may qualify for ClubMiles earnings.
9. When are ClubMiles added to my account?
ClubMiles are typically awarded after the travel service has been completed and successfully verified. Processing times may vary depending on the travel provider and booking type.
10. Do I need to submit proof of travel?
In some situations, Bokkara may request documentation such as booking confirmations, boarding passes, hotel receipts, or rental agreements to verify travel activity.
11. Is there a limit to how many ClubMiles I can earn?
There is currently no published annual limit on ClubMiles earnings. Members can continue earning through eligible travel activity throughout their membership period.
12. Can Corporate members earn more ClubMiles than Individual members?
Corporate memberships may qualify for enhanced earning opportunities designed to support higher travel volumes and business travel activity.
13. What happens if I cancel my trip?
Canceled, refunded, unused, or partially completed travel bookings generally do not qualify for ClubMiles earnings.
14. Can I earn ClubMiles if I book directly with an airline, hotel, or car rental company?
ClubMiles earnings are generally reserved for qualifying bookings processed through Bokkara. Direct bookings made outside the Bokkara platform may not be eligible.
15. Can ClubMiles be transferred to another member?
No. ClubMiles are earned by and associated with the member account that completed the eligible travel activity and cannot be transferred between accounts.
16. Why should I join ClubMiles?
ClubMiles allows you to receive additional value from your travel activity. Instead of simply completing a trip, your flights, hotel stays, and car rentals contribute toward ongoing membership rewards, helping you get more from every journey you take with Bokkara.