Redefining Executive Travel, One Journey at a Time

The Bokkara Concierge Experience

Bokkara ensures that your journey begins and ends with elegance. With our complimentary airport transfer service, you’ll never have to worry about navigating traffic, waiting for taxis, or arranging rides. Whether you’re heading to the airport or arriving at your destination, your professional driver is already waiting ensuring a seamless, stress-free travel experience.

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What We Do for You

Flight Arrangements

Your journey begins with the flight — and Bokkara ensures it begins flawlessly. Whether you're flying Business or First Class, our concierge team manages everything from preferred seating and meal selections to priority boarding and fast-track check-in. We handle all schedule changes, cancellations, or rebookings immediately, so you never face the frustration of delay alone.

Our flight services include:

  • Business & First-Class bookings on major international airlines

  • Seat and cabin preference management

  • Fast-track immigration and security assistance (where available)

  • Real-time flight monitoring and rebooking support

  • Travel updates and itinerary management in-app

Accommodation & Executive Stays

We partner with the world's most distinguished hotel brands including The Ritz-Carlton, Four Seasons, Mandarin Oriental, Waldorf Astoria, and Rosewood Hotels to ensure your stay reflects your expectations.

Prefer a private villa or luxury Airbnb? Our concierge will secure the perfect residence to match your taste and schedule.

Included in your service:

  • Executive and luxury hotel reservations

  • Early check-in and late checkout (subject to availability)

  • Suite upgrades and loyalty perks

  • Private residence and villa rentals upon request

  • Bespoke travel recommendations near your stay

Black Car Service

Your comfort continues on the ground. Bokkara arranges chauffeur-driven vehicles in every major city worldwide from airport pickups to day-to-day transportation throughout your stay. Each vehicle is equipped for privacy, comfort, and productivity, ensuring you arrive everywhere on time and in style.

Vehicle options include:

  • Luxury sedans: Mercedes-Benz, BMW, Lexus

  • Executive SUVs: Range Rover, Cadillac Escalade

  • VIP vans or limousines for group or family travel

  • Professional chauffeurs available hourly or daily

Crisis & Delay Management

Even the best-laid plans can face disruptions that's where Bokkara's concierge team truly proves invaluable. Our experts are trained to respond instantly to travel interruptions, from weather-related delays to missed connections or flight cancellations. We coordinate rebookings, arrange temporary accommodations, and even manage meal and transfer logistics on your behalf.

Instant Response

Our team responds immediately to travel interruptions and emergencies

Rebooking Coordination

We handle flight changes, missed connections, and cancellations seamlessly

Full Logistics Support

Temporary accommodations, meals, and transfers arranged on your behalf

When things go wrong, we make sure your experience still feels right.

Personalized Requests

Every Bokkara member is different that's why every journey is designed from scratch.

Need a last-minute visa appointment? Airport fast-track? Spa reservations? A private driver for your children while abroad? Our concierge handles every special request discreetly and efficiently.

We believe in no limits — if it makes your trip smoother, safer, or more enjoyable, we'll make it happen.

Your Dedicated Concierge Team

Our concierge staff are not call-center agents they are seasoned travel specialists with years of experience handling elite clients worldwide.

Each member manages a small number of clients to ensure personalized attention and immediate availability.

You'll have a direct point of contact available by phone, WhatsApp, email, or in-app message, ensuring that assistance is always within reach no waiting lines, no handovers, no delays.

Privacy & Discretion

We understand the importance of confidentiality for our clientele.

All Bokkara team members operate under strict privacy agreements and data protection protocols. Whether you're a CEO, investor, or public figure, your travel details remain strictly confidential at all times.

Why the Bokkara Concierge Service is Exceptional

Available 24/7, before, during, and after your trip

Proactive management of delays, cancellations, and schedule changes

Tailored experiences designed around each traveler's lifestyle

One point of contact for flights, stays, dining, transport, and special requests

Global presence in over 100 international destinations

Flawless communication through the Bokkara App for real-time coordination

Frequently asked questions

Q1: How do I contact my Bokkara Concierge?

Once your membership is active, your assigned concierge can be reached through the Bokkara App, phone, email, or WhatsApp anytime, anywhere.

Q2: Is the concierge available only when I travel?

Yes. Our concierge service activates for all travel-related arrangements through Bokkara flights, hotels, transfers, and more. Members cannot request concierge tasks outside active travel plans.

Q3: What if my flight is delayed or canceled?

Our concierge team monitors all bookings. If your flight is delayed or canceled, we’ll handle the rebooking, transfers, and even hotel accommodations when required — at no extra cost.

Q4: Can the concierge assist my family or business partners?

Yes. Members may include family or associates on their Bokkara account. You can also pay for travel or accommodations for non-members using your Concierge Credit.

Q5: How early should I make a special request?

We recommend submitting requests (e.g., restaurant reservations, vehicle arrangements, or special accommodations) at least 48 hours in advance, though last-minute requests are often accommodated.

Q6: Is there a limit to what I can request?

No our concierge service is built to adapt to your needs. As long as your request relates to travel, comfort, or coordination, our team will fulfill it or source the best available option