Bokkara Refer a Friend Terms and Conditions

The Bokkara Refer a Friend program is operated by Bokkara Management LLC. In these Terms, “Bokkara,” “we,” “us” and “our” mean Bokkara Management LLC. “Referring member” means the member whose personal referral link is used. “Referred person” means the person who signs up through that link.

The program allows an eligible member to share a personal referral link and receive a ClubCredit reward when another person completes a qualifying sign-up. Each qualifying sign-up earns one USD $15.00 referral reward for the referring member.

Only Bokkara members with an active membership can access and share their personal referral link. Sign in to your Bokkara account to find and share your link. Your personal referral link identifies the account to which a qualifying referral should be attributed.

Keep your account details accurate and secure. Your membership and account must meet the applicable Member Terms of Service. A link is personal to the account that receives it and should not be altered to impersonate another member.

Sign in to your Bokkara account and access your personal referral link. Share the link with the person you would like to invite. The referred person should use that link to complete their Bokkara membership sign-up.

The new member completes their membership sign-up and the 30-day membership guarantee period. Once the sign-up meets the qualifying requirements in these Terms, it qualifies for the referral reward. The referring member receives USD $15.00 in ClubCredit immediately after the referral qualifies, with no additional waiting period.

For example, if a new membership begins on November 2, its 30-day guarantee period ends on December 2. If all requirements are met and the referral qualifies then, the USD $15.00 ClubCredit reward is issued immediately after the guarantee period ends. Each referral has its own timeline.

A qualifying sign-up occurs after a new person uses the referring member’s personal referral link to complete their first Bokkara main membership sign-up, the membership payment is successfully made and the membership is activated, and the 30-day membership guarantee period has ended. The sign-up must be genuine, accurately attributed to the referring member and meet the applicable eligibility requirements. If the membership fee is refunded or the membership is cancelled under the guarantee, the sign-up does not qualify.

The main membership purchaser must be at least 18 years old and meet the requirements in the Member Terms of Service. Bokkara offers one membership for USD $119.00 plus applicable taxes and fees, which are shown at checkout.

Creating an account without completing a paid main membership sign-up is not a qualifying sign-up. A membership renewal, plan change or upgrade is not a new qualifying sign-up. Adding the included shared account to an existing membership is not a separate paid main membership sign-up.

A person cannot refer themselves or create duplicate or false accounts to generate rewards. One qualifying sign-up can be attributed to only one referring account and earns one referral reward. A member may receive a separate USD $15.00 reward for each different qualifying sign-up.

The referred person should use the referring member’s personal link when signing up so the referral can be associated with the correct account. If the link is interrupted, the referral is not displayed, or you believe it was attributed incorrectly, contact Bokkara support with the relevant details so we can investigate.

We may request reasonable information to verify a sign-up and the referring account. Do not send passwords, card security codes or payment authentication codes. Bokkara reviews available records and explains the outcome. A technical error attributable to Bokkara does not by itself remove a valid reward.

If more than one member claims the same sign-up, Bokkara reviews the available referral and sign-up records to determine the correct attribution and explains the decision. We do not award multiple referral credits for the same qualifying sign-up.

The reward is USD $15.00 in ClubCredit for each qualifying sign-up. It is added to the referring member’s own ClubCredit Wallet immediately after the referred member’s 30-day guarantee period ends and the referral qualifies. There is no additional 30-day waiting period. For example, three qualifying sign-ups earn USD $45.00 in total, with each reward issued immediately after that referral qualifies.

The reward is promotional ClubCredit. It is not cash, is not a cash payment or bank deposit, and cannot be withdrawn as money. ClubCredit and ClubNights are different benefits; a referral reward is issued as ClubCredit, not ClubNights. These restrictions do not remove a monetary refund or other remedy required by law.

Your wallet may also contain other ClubCredit, including eligible booking cancellation credits, promotional credit and eligible assistance reimbursements. Bokkara may retain the source and relevant conditions of each credit in its records.

You can use available referral ClubCredit for an eligible accommodation booking through Bokkara, subject to the ClubCredit Terms and Conditions and the requirement for an active membership. ClubCredit can cover the full checkout total, including the accommodation cost, applicable taxes, property fees and Bokkara service charges.

Your available ClubCredit balance must cover 100 percent of the checkout total. ClubCredit cannot be combined with money or ClubNights to pay for the same booking. If the available balance is not enough, you must pay the entire booking with money. For example, a USD $15.00 referral reward may contribute to your available wallet balance, but USD $15.00 alone cannot pay a USD $100.00 checkout.

Referral ClubCredit is subject to the ClubCredit terms applicable to the wallet. If a booking paid entirely with ClubCredit is cancelled at least 24 hours before the property’s confirmed local check-in time, 100 percent of the ClubCredit payment is returned to the wallet under the ordinary cancellation policy. A later cancellation or ordinary no-show is non-refundable under that policy. Property or Bokkara cancellations and mandatory rights are treated separately under the applicable booking terms.

An active membership is required to use ClubCredit, subject to mandatory consumer rights. If your membership ends, contact Bokkara support about the status and use of your referral credit and any pending qualifying reward. The effect of account closure or termination on a credit is subject to these Terms, the ClubCredit Terms and applicable law. Bokkara does not remove an earned entitlement without a valid contractual and legal basis.

You do not need to make a qualifying accommodation booking to earn a referral reward. Each referral must meet the qualifying sign-up requirements in these Terms.

A referred person may exercise their applicable membership cancellation and refund rights. An enquiry, a decision to stop future renewal, or a cancellation request does not by itself establish fraud or misuse.

If a membership payment is reversed or refunded, or a sign-up is found not to meet the stated qualifying requirements, Bokkara may review the referral and correct a reward where there is a valid contractual and legal basis. We explain a material adjustment and give the affected member an opportunity to ask questions or correct an error. Mandatory rights continue to apply.

You may share your personal referral link with friends, family and others who may be interested in Bokkara. Communicate honestly and do not send unwanted or unlawful messages. Follow the rules of any platform you use and respect the recipient’s privacy.

When recommending Bokkara or sharing a referral link, clearly disclose where required that you can receive USD $15.00 in ClubCredit if someone completes a qualifying sign-up. Do not claim the reward is cash, promise benefits Bokkara does not offer, impersonate Bokkara or another person, or imply that a referred person is guaranteed a particular saving, room or booking.

Do not publish another person’s private information without permission or use automated, deceptive or abusive methods to generate sign-ups. Creating fake identities, using unauthorized payment methods, manipulating attribution or misrepresenting a referral violates these Terms.

Bokkara may review referral activity and take proportionate steps to investigate credible suspected fraud, duplicate accounts, unauthorized transactions or other misuse. We may request reasonable information to resolve a concern and correct duplicate or incorrectly issued credit.

Where lawful and practical, we explain a material restriction or adjustment and provide a way to raise a concern. An honest enquiry, a good-faith complaint or a lawful payment dispute is not itself evidence of misuse. We do not automatically remove every balance because a referral is questioned.

Bokkara handles personal information in accordance with its Privacy Notice. We use information associated with a referral and sign-up to operate the program, attribute referrals, administer ClubCredit, provide support and meet applicable legal obligations.

Only share another person’s information when you have an appropriate basis to do so. Your referral link does not give you access to the referred person’s private account, payment information or booking details. Bokkara may need to limit information shared about another member to protect their privacy.

Bokkara may update or end the referral program for future referrals. We will provide notice and any consent, cancellation option or other protection required by applicable law or the member’s agreement.

A program change or closure does not automatically cancel a reward already earned for a qualifying sign-up or retrospectively reduce an accrued entitlement contrary to law. We will explain how pending qualifying referrals and issued credits will be handled.

If you have a question about your referral link, an expected reward or your ClubCredit Wallet, contact Bokkara through the support channels on our website or in your member account. Staffed support is available 24 hours a day. For legal enquiries, email legal@bokkara.com.

Provide your name, membership number and enough information to identify the referral. Do not send passwords, card security codes or payment authentication codes. We acknowledge complaints within two business days and provide an outcome or progress update within 10 business days.

These Terms apply with your Member Terms of Service, ClubCredit Terms and Conditions and any offer terms shown when you participate. The conditions for booking cancellations and refunds are explained in the applicable Cancellation Terms and Conditions.

Nothing in these Terms excludes a mandatory consumer right or other remedy that cannot lawfully be excluded. If applicable law requires a different treatment, that requirement takes priority.