FAQ's

1. What is ClubPay?

ClubPay is a Bokkara program that allows eligible Club Members to have 25% of their booking cost covered by Bokkara, using their accumulated ClubPoints.
2. How does ClubPay work?

Your ClubPoints Cover 25% of your booking total, and the equivalent value is deducted from your available balance. You pay the remaining balance.
3. What can I use ClubPay for?

ClubPay can be used for:

Flights
Hotel accommodations
Full travel packages
4. Is ClubPay free money?

No. ClubPay is a reward-based benefit. The 25% covered by ClubPoints is deducted from your ClubPoints balance.
5. Do I need ClubPoints to use ClubPay?

Yes. You must have enough ClubPoints to fully cover the 25% portion before applying ClubPay.
6. What happens if I don’t have enough ClubPoints?

If you do not have enough ClubPoints to cover the 25%, you will not be able to use ClubSharing for that booking.
7. Can I combine ClubPay with BNPL?

No. ClubPay cannot be combined with BNPL (Buy Now, Pay Later).
8. Can I apply ClubPay after using BNPL?

No. Once BNPL is applied, ClubPay becomes unavailable for that booking.
9. What is the minimum booking amount to use ClubPay?

ClubAvantage Partners: Minimum booking of $1,000 USD
ClubBusiness Partners: Minimum booking of $2,000 USD
10. How much does my ClubPoints cover?

Your ClubPoints covers 25% of the total booking value when ClubPay is applied.
11. Do I still have to pay anything?

Yes. You must pay the remaining 75% of your booking cost at checkout.
12. When are my ClubPoints deducted?

ClubPoints are deducted immediately once ClubPay is successfully applied.
13. Can I cancel ClubPay after applying it?

Once applied and confirmed, ClubPay benefits and ClubPoints deductions are subject to Bokkara’s cancellation policy and may not be reversible.
14. Is ClubPay available for all users?

No. It is only available to qualified ClubPoints Partners who meet eligibility and booking requirements.
15. Does ClubPay work on all travel providers?

ClubPay applies only to bookings made through the Bokkara ecosystem or approved partner channels.
16. Why is ClubPay beneficial?

ClubPay allows members to:

  • Reduce upfront travel costs
  • Maximize ClubPoints value
  • Access premium travel more affordably
  • Unlock savings automatically at checkout